Who will now protect to be sheared?
Prime Minister "bonfire of the quasi" has been discarded a body that saved millions of books to consumers, producing fears that zero when consumers are torn.
Focus consumer merge Postwatch, Energy Watch and the Welsh, Scottish national councils of consumption, cost the Government just 5 million pounds per year for exécuter.Cependant, registered customers at least 15 times the amount of grant support he received in his two years of life.
The Government announced last week that consumers focus will be closed and its responsibilities are transferred off at Office of the Council of citizens (ACR). However, the charitable organization, which is part funded by the local authorities to the beleaguered has no power to request information from energy companies post office and other organizations, a Consumer Focus.
Mike O'Connor, CEO of consumption, focus has warned that the interests of consumers may be ignored in areas such as electricity and postal services billing. "Consumers are for an enormous amount of turbulence, especially in energy, the post and financial services markets", he said."If there is a powerful voice speak to consumers of these changes can be beneficial as opposed to the interests of consumers are neglected."
Consumer focus recent successes have included a refund of 70 m £ Npower, consumers who saw overcharging devices collective.parce billing of energy is so complex, most had not made that they had paid too much until it reached the watchdog. The company also acted against banks and other providers of ISA, forcing faster treatment record £ million customers and bank transfers worth of interest.
The watchdog also accredits price comparison sites, and it is not clear which company will assume this role.
Code focus consumer confidence means that all sites comparison should use the same data, so that customers do not receive confused which provider offers the cheapest price.
Martin Lewis, site Web Moneysavingexpert, stated that the Government's decision was "bonkers". " "It leaves us without any body funded by the State, focusing on the struggle for consumers", he said. ""This will leave a raft of areas where lax regulation, but there is no large organization with the authority to intervene".
Some of the issues that the consumer has campaigned on and now can glide through the net include the cost of rewiring Britannique.OFGEM electricity grid believes that improvements will cost more than £ 200bn over the next 10 years, but consumers focus already warned that, unless the regulator is vigilant, clients may be invited to write "a cheque in white to fund their"
The watchdog has also been active tried to stop energy contracts "reversal", where customers must pay for the contracts they have signed not because the energy provider automatically signed their until another contract long sentences output.
Other issues that may not be carefully studied include energy put selling complaints to wrongly delivered mail and households receiving problems too mail consumers indésirable.Focus has also registered to monitor the number of post offices function remains open - which means that customers in rural areas could suffer from closing programs.
A spokesman for the BWC said that charity has little detail about how the passage to the work.
It is not yet known if the CAB file will be given statutory powers to investigate companies, such as consumption target. ""We are delighted that the Secretary of State expressed his confidence in the Council of the citizens and identified us as one of two pillars of support for consumers", said Gillian Guy, Cabinet Chief Executive.
"We look forward to working closely with Government and others, by relying on the successes of the current system to identify improvements and to ensure a smooth transition in the interest of consumers."
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