Within human resources: interview with Cathy Turner, Director of human resources from Barclays
Ago and continues to be a significant change in the banking sector. Implementation of this change with success depends on the participation of colleagues throughout organization, while ensuring that we continue to offer its customers and clients.
Give an example of how HR has been important to your business bottom line.
When we acquired part of Lehman Brothers, HR has played a key role in the acquisition and implementation subséquente.Nous have managed the transition on our activities of 10,000 new colleagues over a weekend.
What three skills a human resources manager must possess?
Be very commercial, service and control and have strong values.
What is the worst on RH?
HR is a challenging and varied role but still attract enough people.
How the recession has changed HR in your organization?
Barclays has remained profitable, independent from the crisis the consequences of this is that our turnover rate employee financière.Une was reduced, and is perceived as an ideal place to work in financial services.
How the recession is the banking sector specifically?
There is more emphasis on governance and management of risks, candidates must demonstrate that they understand the environment us work and recognize that all we need to rebuild confidence in the sector.
What is the greatest risk you took to get where you are today?
I was on the verge of changing businesses when I asked me to become the Director of investor relations at Barclays .c ' is a high risk that this was a complete change of direction for me but it considerably broadens my experience.
The three words would you use to describe yourself?
Thoughtful, entertaining and trained.
What is the main challenge of human resources in the next five years?
Financial services in particular, it is incorporating regulatory changes and dealing with ambiguity in the meantime .more generally, HR must understand the changing expectations of our future workforce — the so-called "learners".
How Barclays to keep staff?
Talent management is our number one HR priority.
This piece of advice would you give to job seekers looking to join Barclays?
Take the time to understand the Organization, what we do and the challenges.
What is the most boring piece of jargon management?
"Run this place the flagpole and see who salutes.
What is the best piece of advice for those who seek to be at the Director level?
With an interest in the success of others and be thinking, self-aware on your own development needs.
The name of a leader who inspires you.
Many leaders of inspiration for me, but a very recent inspirational leader Luis Urzúa, Chilean miners trapped which led them to safety after 66 underground days rationing food and maintain the moral.Il shift supervisor is a very spectacular example of the line as a leader Manager.
What is the worst thing anyone can do in a job interview?
Keeping their passion and their enthusiasm in secret.
Played you in the movie of your life and why?
Holly Hunter since the days of news.
Summarize your philosophy on life in a sentence.
Be bold, always provide promises and treat people with respect.
Telegraph jobs seeks the highest leaders of persons or company responsible HR human resources functionality this colonne.Envoyer appointments@telegraph.co.uk ideas
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