Showing posts with label MITIE. Show all posts
Showing posts with label MITIE. Show all posts

Mitie: We were wrong to request fee of £ 10,000

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However, it has now emerged that Mitie charged other suppliers £250 each to join “shortlists” on two national contracts this year.

Suppliers were told that Mitie had “invested heavily” in a procurement system and the cost would be recovered “through a multitude of scenarios”, including charging suppliers to bid for work.

“The £250 is a small fee, recovering a small percentage of our cost and helps support the continued running and development of that process. It is only payable by those that are shortlisted and have a real opportunity to increase their offering and revenue within Mitie Group,” the email said.

“The services on offer are to become one of a small select group of [service name] that will be used across Mitie and its client base.

“Once we have established who these suppliers are, we will be encouraging our teams and our clients to migrate over, thus opening up further opportunities.”

One supplier who received the request said: “I know it went out to a lot of companies and there would have been an awful lot of people who did pay.”

In an open letter to John Telling, Mitie’s corporate affairs director, the supplier added: “We are an SME [small and medium sized enterprise]. We fight hard for every penny we earn. We provide an exceptional service, and having paid this sum, against my intuition, we were told we would not be a supplier as we were 'not large enough’.”

Mr Telling said the company had identified two instances where suppliers had been charged fees to join shortlists but the practice had ceased in April. “It is not going to happen anywhere else,” he said.

He added the decision to charge £10,000 was “isolated” to suppliers of a company that Mitie acquired last year. “Mitie has not uncovered any other examples across our business,” he said.

Mr Telling said that Mitie’s executives were going to talk to the suppliers affected. “If we have had money from them that’s unjustifiable we will be refunding it.” Asked when it was justifiable to charge a £10,000 fee, Mr Telling said: “It’s not justifiable to ask for it.”

He added the fees were unrelated to Mitie’s talks with the Government over contract efficiency savings.

Ruby McGregor-Smith, Mitie’s chief executive, was appalled when she first heard that Mitie had charged fees, citing Mitie’s roots as a small business and its “values”.

In further revelations regarding suppliers, The Sunday Telegraph disclosed that the Cabinet Office is examining allegations that Compass Group has used an extensive rebate system that had not been disclosed to the Government.

In two instances, former suppliers had also been able to pass on the cost of the double-digit rebate to the Compass units supplying services to customers.

Compass said it was “a legacy issue” and was not part of “how we do business today”. Compass UK managing director Ian Sarson said the rebate system “was widely known”.


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MITIE "shock" as provider of £ 10,000 is revealed

The revelation comes one day after Francis Maude urges Government? s 31 more important suppliers become more transparent

The revelation comes only one day after Francis Maude, Cabinet Office Minister urged 31 largest suppliers the Government, including MITIE, to become more "transparent" in its dealings with the Government and the treatment of subcontractors and to "develop" its use for small businesses.


Called for a "one-time payment of £ 10,000" to become a preferred supplier of MITIE e-mails seen by the Telegraph MITIE pimps show.


Affected vendors worked previously for Dalkia, technical facilities which Mitie acquired for 130 million from £ last year.


A provider said demand for Mitie, costs which cleans up the Tower of London and the Scottish Parliament "is output in the eyes." He said buyers that the company turnover for the. 7bn £ 1 justify tax by promising "advertising" vendors who released throughout the company.


"They told us their business operated in five areas and if we have become a preferred supplier that we would be able to work with all five areas", he said.


When questioned about the accusations, Ruby McGregor-Smith, Chief Executive was initially said it would be "group policy" and its "values."


"We have never, never asked anyone give us money to a preferred supplier," she says. "We were once SMEs [small and medium-sized enterprises] and know what it is to manage cash flow. No we are not people who want to make small.


However, an hour later John Telling, Director of Corporate Affairs for the MITIE confirmed that payments had been received. "Unfortunately this is good", he said. "We're completely shocked by it."


He added: "all monies will be returned." We visualise all areas of our business to ensure that they are acting in accordance with group policy and to ensure that this is not the case elsewhere. ?


MITIE also requested refunds of provider. Affected vendors pay 5MC work worth up to £ 250,000 annually to 10pc work valued at over £ 500,000.


McGregor-Smith said that all rebate savings have been sent to customers through competitive prices.


Providers of outsourcing and facilities management companies come under renewed pressure this year that their customers have sought economies. Supply chains have been streamlined and tempered with increasing use favorite lists, rebates and even before payment provider terms.


Carillion construction £ 1 decision-making and support services group is reducing its supplier base of 25,000 businesses at 5,000 to Player saves 140 m £ per year by 2013.


Last month, the Sunday Telegraph revealed that Serco, FTSE 100, outsourcing Group had used Mr. Maude 800 m drive £ efficiencies to hit its largest supplier with a retrospective of 2 5pc refund decision reversed later.


MITIE last week reported sales of the year half of 919 million books and £ 36 tax benefits. 9 m after £ 5. 8 m in restructuring costs.


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