Small business banking "friend" on Essex must improve
Mr. Young has attempted to obtain a loan of £ 25,000 over earlier this year to fund a move of most major local.
After an initial meeting "encourages", the Bank has failed to communicate with him. When he inquired about the progress from the application of two weeks later, he requested to submit business plan and financial information that he had already provided.
After another 15 days without contact, M. Young telephoned to the Bank and was invited to submit six months bank statements and commercial history of three years. He provided 75 sheets of paper per receipt delivery. When he then called the Bank told him that his application had been lost. "It was six weeks later," said Mr. Young.
When he complained about the experience, Mr. Young has received a written apology and an offer of a loan, but at this stage he had obtained money from Barclays, a process that has taken two weeks he said.
Kevin Bentley, Member of the cabinet for economic development and regeneration in Essex County Council, said: "we started this at a time when it was difficult to obtain loans from the Bank or a discovered and we wanted to invest in small businesses." We respond to the needs of [small business] exactly when it mattered most. ?
Mr. Young has stated that he could better to go to a high street bank however. "If I had gone to Santander directly, I probably would have obtained an answer within 48 hours." When you're a small business, you need instant action. You cannot wait for six weeks for someone to say yes or no. ?
There were a number of new entrants to the market banking since the financial, including Metro Bank and focused small crisis lending business Aldermore, hoping to take advantage of the provision of funding negative feelings by banks. Bank loans to small businesses decreased by 4 5pc last year, according to the Bank of England, yesterday released a report that said banks had cut off supply of credit to a point that does not reflect the decline in demand.
Banking on Essex has been widely praised as an example of innovation in small business financing when it made its first loan there is 18 months, with business groups hoping that it would announce a return to the banking relationship and better access to finance for small business-driven.
The regime has lent a total of £ 530 000 shared between 22 companies of 20 loans and overdrafts two. It provides loans up to a maximum of £ 100,000 for undertakings Essex who employ less than 250 people, have been trading for at least one year and have revenues of less than 25 m £.
Mr. Bentley said the "teething problems" had known the regime had been "taken". The schema is 18 months old and there are banks that are 300 years old. "You have problems with any new project you start"
He said.
He said that he could not to comment on individual cases, but said "we have many companies who have extensive experience with us" and added that 120 companies was helped by his service advisory "own loans. Loan demand increases, he said, although we do specific target loan.
"I can't tell you this that [banking on Essex] look like in six months," he said. "" "" We are constantly review what the customer needs. If people have problems, they can contact me and we'll investigate it.
A spokesman for Santander said that it will not adopt a 'quota' approach to increase loans in the banking sector on Essex. "We anticipate further growth in 2011 even if none of the targets have been set at this stage." Under the funding regime in 2011 will be conducted in accordance with the needs of these local businesses and Santander would be delighted if the number of candidates were to increase. The scheme was created to help local businesses. volumes will be driven by them. ?
She added that the audit carried out by the Essex County Council "found generally acceptable." "Some suggestions were made to further improve the record-keeping.
"Teething problems inevitably occur with the all new company where no protocols exist." As the system has been developed, a regular dialogue has been maintained with Essex country to learn from the experiences and to improve the system board. ?
There is currently no plan to replicate the schema in other areas, said Santander.
While banking undergraduate course has suffered, Cass graduate degree is in rude health. There are 1,000 requests for 80 seats for the contribution this year photo: Alamy